Privacy Policy

Who we are

Our website address is:



Information we collect


When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.



When you access our website, client information, and the essential and nonessential technical information listed below, is automatically collected. No other information is collected through our website except when you intentionally decide to send it to us (for example, by signing up for our newsletter or filling out a form).



The information you might choose to send us is also listed below as “optional information.”



Client Information


Your Internet Protocol (IP) address



Essential and Nonessential Technical Information


  • Identification of the web page or service you are requesting
  • Type of browser and operating system you are using
  • The date and time of access
  • Referring web page, if present



Optional Information


  • When you send us an email, your name, email address and the content of your email;
    • When you fill out online forms, all the data you choose to fill in or confirm



Client Information


Client information is used to route the requested web page to your computer for viewing. We send the requested web page and the routing information to our internet service provider or other entities involved in transmitting the requested page to you. We do not control the privacy practices of those entities.



We may keep your information indefinitely after the web page is transmitted, but do not try to obtain any information to link it to the individuals who browse our website.



Essential and nonessential technical information


Essential and nonessential technical information lets us respond to your request in an appropriate format [or in a personalized manner] and helps us plan website improvements. The Writing by Design website uses “cookies.” Usually a cookie enables our website to tailor what you see according to the way you entered the site (i.e., if you entered by pushing a button identifying yourself as a concept writing customer, your subsequent views of information might be tailored to our concept writing services).



We also use non-identifying and aggregate information to better design our website. For example, we may determine that X number of individuals visited a certain area on our website, but we do not disclose information that could identify those specific individuals.



The Writing by Design website uses Google Analytics to analyze web traffic for design and content purposes. In such cases, the access information described above may be shared with the vendor(s) providing the analytical service. Writing by Design does not control the privacy policies of these vendors.


Optional information


Optional information enables us to provide services or information tailored more specifically to your needs, to forward your message or inquiry to another entity that is better able to do so, and to plan website improvements.



We use the information you provide about yourself, or about someone else when placing a request for service, only to complete that order or request. We do not share this information with outside parties, except to the extent necessary to complete that order or request.



We generally use return email addresses to answer the emails we receive.



Finally, we never use or share the optional information provided to us online in ways unrelated to the purpose described without a clear notice on the particular page accessed and without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.



Why do we collect this information?


The information we collect may be used to:


  • Personalize your experience
  • Improve our website
  • Improve our services
  • Send monthly emails (The email address you provide by filling out one of our forms will be added to our monthly email list.)
  • Display ads for our services on third-party sites





Our website may place a “cookie” on your computer, unless your browser is set to reject cookies.



Cookies are small files that are stored on your computer (unless you block them). We use cookies to understand and save your preferences for future visits and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. The cookie information placed on your computer could include the following: IP address, browser type, operating system, the date and time, whether or not you have visited a website before, where you went when you visited that website, and any preferences or customization that you might have set (including username and passwords).



Online privacy policy only


This online privacy policy applies only to information collected through our website and not information collected offline.



Your consent


By using our site, you consent to our privacy policy.



The choice to provide information


There is no legal requirement for you to provide any information at our website. However, our website will not work without client information and the essential technical information. Failure of your browser to provide nonessential technical information will not prevent your use of our website but may prevent certain features from working. For any optional information that is requested at the website, failure to provide the requested information will mean that the particular feature or service associated with that part of the web page may not be available to you.





Should you have other questions or concerns about the Writing by Design Privacy Policy and our privacy practices, please send us an email at



Changes to this policy


This Privacy Policy may be amended from time to time. Any such changes will be posted on this page. The effective date of this policy was September 8, 2017. This policy was last updated April 23, 2019.